Privacy Policy

Effective Date: July 22, 2025

Blackstone Solutions & Technologies, LLC (BST)
10060 W Gulf Bank Rd., Suite #150
Houston, TX 77040, U.S.A.

At Blackstone Solutions & Technologies, LLC ("BST," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information in accordance with applicable laws, including the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) where applicable.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at bstti.com, request quotes, place orders, or interact with our services. By using our Website or services, you consent to the practices described in this Policy.

We may update this Policy at any time. Changes will be posted on the Website with the revised effective date, and your continued use constitutes acceptance of the updates. If changes are material, we will notify you via email (if provided) or a prominent notice on the Website.

1. Information We Collect
We collect personal information that you voluntarily provide or that is automatically gathered when you use our Website or services, including:

  • Personal Identifiers: Name, email address, phone number, and company name.
  • Transaction Details: Quote requests, order history, payment information (processed securely via third-party providers).
  • Uploaded Content: Specifications, drawings, 3D models, or other files uploaded for quotes or orders.
  • Device and Usage Data: IP address, browser type, operating system, referral sources, pages viewed, and interaction data (via cookies or similar technologies).

We do not collect sensitive personal information (such as race, religion, or health data) unless voluntarily provided in uploaded files, in which case it is treated with heightened security.

2. How We Use Your Information

  • Provide quotes and fulfill orders
  • Communicate regarding orders, requests, or support
  • Improve Website functionality and user experience
  • Send promotional or marketing communications (only if you opt in)
  • Comply with legal obligations and prevent fraud

We retain information only as long as necessary or as required by law (for example, up to 7 years for financial records under IRS guidelines).

3. How We Share Your Information
We do not sell, rent, or trade personal information. We may share information only:

  • With trusted service providers (payment processors, shipping partners, cloud storage providers) who are contractually obligated to protect your data
  • When required by law or legal process
  • In the event of a merger, acquisition, or asset sale (with notice where required)

4. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion (subject to legal exceptions)
  • Opting out of marketing communications
  • Data portability (GDPR/CCPA)
  • Non-discrimination for exercising your rights

Requests may be submitted to orders@bstti.com. We respond within legally mandated timeframes and may require identity verification.

5. Cookies and Tracking Technologies
We use essential, analytics, and (if opted in) marketing cookies. You may disable cookies in your browser, though site functionality may be limited.

6. Data Security
We implement reasonable administrative, technical, and physical safeguards. No system is completely secure, but we will notify affected users of data breaches as required by law.

7. Children’s Privacy
Our services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect children’s data.

8. International Data Transfers
Data may be transferred to and processed in the United States. For GDPR compliance, appropriate safeguards are used.

9. Contact Us
Blackstone Solutions & Technologies, LLC
10060 W Gulf Bank Rd., Suite #150
Houston, TX 77040, U.S.A.
Email: orders@bstti.com

If you are unsatisfied with our response, you may contact your local data protection authority (e.g., Texas Attorney General or California Privacy Protection Agency).

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